Keep your AI Coach aligned with your organisation
Upload internal policies, playbooks and training guides so Bilee references your organisation’s own materials whenever it answers a question. It’s your built-in knowledge base, ensuring every response stays consistent, compliant and on-brand.
Upload once
Drop in the policies, playbooks or training decks you already rely on. Everything sits in one secure library that only your organisation can access.
We handle the heavy lifting
MyTeamBuilder reads the document, understands the structure and files it away so Bilee knows exactly which part to use when a question comes up.
Smart referencing
Ask a question and Bilee cites the relevant document by name, sharing a short excerpt and a secure link so people can open the full file instantly.
Always current
Replace an outdated doc and the knowledge refreshes automatically. Bilee always points to the latest version, no extra admin work required.
What is the Knowledge Library?
It’s the secure space inside MyTeamBuilder where your organisation’s guides, handbooks and playbooks live. Add them once and Bilee treats them as the single source of truth for every coaching conversation.
- Give managers instant clarity — answers reference the exact page or slide you would point them to.
- Keep guidance consistent across teams, even when you update a policy or roll out a new framework.
- No extra portals or training needed. People simply ask Bilee and get the context that already exists inside your business.
Only Organisation Admins can enable or update the Knowledge Library, so you decide what goes in and who can see it.
From upload to coaching in four easy steps
- Upload the documents you rely on. Organisation Admins add policies, playbooks or guides directly inside MyTeamBuilder — no extra tools or workflows needed.
- We prep them behind the scenes. MyTeamBuilder reads each file, tidies the wording and breaks it into meaningful sections so the AI can reference the right part at the right time.
- Bilee learns the context. Those sections are added to your organisation’s private knowledge base, so Bilee understands the tone, policies and expectations you’ve set.
- Coaching answers stay on-brand. When someone asks a question, Bilee surfaces the relevant section, cites the document by name and links back to the source so nothing is left to guesswork.
Everything stays private to your organisation, and admins can turn the feature on or off at any time.
You decide what Bilee can see
Knowledge Library is opt-in per organisation. Only Organisation Admins can enable it, upload files or remove access. Every download route checks authentication and organisation membership, so documents never end up in the wrong hands.
Need to remove a file? Deleting it automatically clears the related vectors in Qdrant, ensuring old content can’t be referenced once it’s gone.
Compliance teams love it. Leaders trust it. And your AI Coach stays aligned with the standards you set.
Ready to ground your AI Coach in your own playbook?
Curious to see how MyTeamBuilder works? You’re just a few clicks away from exploring it for yourself.
Sign up now and you will see how the Knowledge Library keeps Bilee aligned with your processes, policies and culture — no extra maintenance required.