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Know what stays private before you take part

Useful development needs honest conversations. These are the boundaries between personal coaching, permitted profile views and protected organisation evidence.

Two colleagues making time for a thoughtful conversation

Illustrative example · explore the steps

Your conversation stays yours.

Organisation Admins and Team Leads cannot read your individual coaching messages.

Individual coaching is 100% confidential.

Room for an honest reflection.

Private lesson choices, action text and reflections are hidden from other people in your organisation.

Admins can see learning focus, assignment and completion.

Protection before reporting.

Pulse reporting is limited when there is not enough qualifying evidence to protect individual answers.

A protected result is not a zero.

Your coaching belongs to you

Individual coaching is 100% confidential. Organisation Insights are anonymised; no individual messages are visible to Organisation Admins or Team Leads.

An Organisation Admin or Team Lead cannot open your Bilee messages because of their role. Your connected calendar and Meeting Insights stay with you. Inviting someone to a meeting does not give them access to your preparation.

You and BileeA private space
to think it through.
No individual coaching messages are visible to Organisation Admins or Team Leads.
Organisation Insights contains anonymised themes only where privacy safeguards are met.

A profile has a different purpose from a private conversation

A Personality profile is designed to help people understand working preferences. Organisation Admins can view full profiles in their organisation. Team Leads can view full profiles in the teams they lead. People who share a team can see a limited teammate profile for their shared team. Team dynamics uses completed profiles within those permissions.

Being permitted to see a profile never grants access to its owner’s private coaching. Profile-specific preparation and generated documents remain private to the person who creates them.

Read about the assessment
Organisation AdminFull profilesWithin their organisation
Team LeadFull profilesWithin the teams they lead
Shared-team colleagueLimited teammate profileWithin a shared team
Profile access never grants access to private coaching.
Profile visibility helps people discuss working preferences. It has a different boundary from confidential conversations.

Individual answers and private practice stay protected

A missing or protected result is not treated as a zero. Reporting is limited where there is not enough qualifying evidence.

Understand the two Pulse measures
Pulse responses
Individual answers are hidden from everyone in the customer organisation. Organisation Admins see protected aggregate results and trends when safeguards are met; Team Leads receive direction of travel only.
My Learning
Organisation Admins can see focus, assignment and completion. They cannot read private lesson choices, action text or reflections.
Organisation Insights
Eligible coaching themes are anonymised and shown only when there is enough activity to protect individuals. No individual coaching messages are shown to Organisation Admins or Team Leads.

How team feedback can shape your coaching

In private web and mobile coaching, qualifying team feedback can gently shape Bilee’s advice to Team Leads alongside their personality context. It adds practical guidance, such as making a next step clearer.

Bilee receives guidance text without Pulse scores, individual answers or details of who responded. Your question still leads the conversation. Private coaching does not feed back into Pulse scoring.

Approved sources do not unlock private messages

Organisation Admins control the approved material in their organisation’s Knowledge Library. Adding a document does not make it public, and managing those sources does not grant access to anyone’s private coaching.

Bilee may not find a relevant source, and material can become outdated. Check important advice against the current policy and seek appropriate professional help when needed.

Read about organisation guidance
PoliciesPlaybooksGuides
Relevant guidance for
a private conversation
When a useful source match is found
Approved organisation material can inform Bilee. Managing those sources never unlocks private messages.

Practical controls, with clear limits

MyTeamBuilder is Cyber Essentials certified. Coaching encryption uses AES-256. Two-factor authentication is available, and Stripe handles card payments.

Bilee can be incomplete or wrong. Use human judgement for important decisions. To report an unsafe or concerning output, contact us without pasting private coaching messages or personal employee information into the form.

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Bring your procurement questions

Ask us for the current data-processing terms and supplier information, and tell us which residency, retention or access requirements your organisation needs to check.

Our Privacy policy names AWS/Bedrock, Stripe, Postmark and Qdrant. It describes Amazon Bedrock processing in Europe (London) and attributes its model-training and provider-sharing protections to AWS. This is not a statement that every supplier processes all data in London.

Make the review specific

Include your questions about subprocessors, international transfers, deletion and supplier access. We can discuss the current arrangements before you decide whether they meet your requirements.

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